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9 items to include in your hospitals language access pack
It’s well-known that hospitals and healthcare systems must provide interpreting and translation services to patients free of charge to stay in compliance with the federal government, not to mention it's just the right thing to do.
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Annie Pagano

Annie grew up in a multicultural home with a Sicilian father and Puerto Rican mother. Spending a large amount of her childhood on the island of Puerto Rico sparked her passion for language and understanding the complexities of interpretation and translation. Annie graduated from the University of Denver with a degree in international business and marketing. Studying abroad in Madrid, Spain and various global travels opened her eyes to international business customs and eventually, her passions converged when she found iTi. She loves to step outside her comfort zone through travel and is passionate about yoga, health, wellness, skiing & bringing people together, no matter their language or background.
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Recent Posts

Benefits of Interpreter Services in Education

Popular, Education, Interpreting

 

As the population of the United States continues to grow and diversify, the need to communicate to in multiple languages becomes more and more of a necessity. There are approximately 5 million students in US schools with limited English language skills that affect their education. Besides being a federal requirement, there are many benefits and options when it comes to interpreter services for students.

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Annie Pagano
Annie Pagano

Basic Breakdown: Medical Interpreter Training & Certification

Healthcare

Welcome to our “Basic Breakdown” series where we share all our insider knowledge on the types of language services and solutions possible for a variety of industries. Our goal is to help alleviate confusion between the many options offered by LSC’s to help arm you with the knowledge YOU need to make the best decisions for your organization.

You may be wondering:

  • Why should I become a certified medical interpreter?
  • Is a 40-hour medical interpreter training really necessary?

We're here to answer with a resounding YES.

Here's why:

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Annie Pagano
Annie Pagano

5 Ways To Maximize Your Translation Budget

Translation

We’ve heard it time and time again. It’s the most classic business dilemma:

We need to lower costs!

Yet, as management pressures you to cut costs, it seems that volume continues to increase. And of course, you can never sacrifice quality.

Like we said: Dilemma. Right?

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Annie Pagano
Annie Pagano

9 Items To Include In Your Hospitals Language Access Pack (Infographic)

Healthcare, Infographics

If you're reading this, you must be preparing to implement a language access policy at your hospital or health system.

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Annie Pagano
Annie Pagano

iTi Shines On Clutch

Press Releases, News

In today’s global marketplace, technology has given rise to the diversification of non-core business activities becoming common practice across multiple industries. But the resulting success of the competitive edge this trend fosters requires top-notch language solutions to smash the barriers cross-communications and global expansion presents.

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Annie Pagano
Annie Pagano

FAQ: Language Access Services For Hospitals and Health Systems

Healthcare

We at iTi have been serving hospital and health systems across the Northeast and the nation for over 30 years. From family practices to eye doctors to mental health hospitals to multi-state healthcare systems, we've seen, done, and heard it all!

So:

We decided to make a list of the most frequently asked questions we hear from receptionists, nurses, doctors, patient relations departments, and hospital executives.

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Annie Pagano
Annie Pagano

Sustainable & Scalable Language Access Programs For Hospitals and Health Systems

Healthcare

It’s well-known that hospitals and healthcare systems must provide interpreting and translation services to patients free of charge to stay in compliance with the federal government, not to mention it's just the right thing to do.

Picture this:

You're vacationing with your family in a foreign country. You assume many people speak English but truth is, it's a little tough to get by.

One afternoon your child falls and injures themselves - they need medical attention. Wouldn't you want to be able to effectively communicate with the doctors? How much panic would you feel not being able to communicate? 

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Annie Pagano
Annie Pagano

Basic Breakdown: Website Localization

Localization, Translation

Welcome to our “Basic Breakdown” series where we share all our insider knowledge on the types of language services and solutions possible for a variety of industries. Our goal is to help alleviate confusion between the many options offered by LSP’s to help arm you with the knowledge YOU need to make the best decisions for your organization.

Read More

Annie Pagano
Annie Pagano

The Importance Of Website Localization In A Global Marketplace [Part 2]

Localization, Translation, International Trade

Welcome back for part two of our series on “The Importance of Website Localization In A Global Marketplace”! If you missed part 1, be sure to catch up on why translation should be included in your digital strategy when exporting and conducting business internationally.

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Annie Pagano
Annie Pagano

[Infographic] Top Languages Used on the Internet

Localization, Translation, Infographics

It’s common knowledge that creating and maintaining an online presence is an absolute necessity for all businesses and organizations.

Online presence is a broad term and includes a website, a blog, social media channels, participation in forums, etc. Print advertisement and other traditional marketing tactics just don’t cut it anymore.

According to a survey done by Yelp in 2012, 85% of consumers use the internet to find local businesses and Brafton found in 2014 that 94% of B2B buyers research online for purchase decisions.

As several years have passed since these surveys, it is safe to assume these numbers have only continued to grow.

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Annie Pagano
Annie Pagano