hotpost Hot post by Annie Pagano
Basic Breakdown: Website Localization
Throughout the past several years, localization has become an increasingly common buzzword within the translation industry. So, how does it differ from translation and what exactly is it?
Get the best tips, tricks, and actionable advice on how to work smarter delivered straight to your inbox. Follow us on Twitter.

blog categories
featured blog posts

Medical Document Translation: Challenges and Benefits

Translation, Healthcare

The proper translation of medical documents is essential for providing equitable care and treatment to patients who speak a foreign language. No matter what language your patients speak; you need to be able to communicate effectively. Effective and efficient communication can be accomplished through medical interpreters and through the translation of important medical documents like patient records, service agreements, and post discharge instructions.

Read More

Annie Pagano
Annie Pagano

4 Ways to Create An Inclusive Hospital for LEP Patients

Healthcare, Popular

The cultural fabric of the United States is changing more rapidly than ever before. As the make-up of the American population continues to change, so do the methods healthcare providers use to raise the bar when it comes to serving patients. If you are reading this article, you are probably aware of the importance of the Hospital Consumer Assessment of Healthcare Providers and Systems Survey, or HCAHPS, and its impact.

Read More

Anthony Toronto
Anthony Toronto

5 Ways To Improve Communication In Healthcare

Healthcare

Read More

Lucas Ledbetter
Lucas Ledbetter

Basic Breakdown: Medical Interpreter Training & Certification

Healthcare

Welcome to our “Basic Breakdown” series where we share all our insider knowledge on the types of language services and solutions possible for a variety of industries. Our goal is to help alleviate confusion between the many options offered by LSC’s to help arm you with the knowledge YOU need to make the best decisions for your organization.

You may be wondering:

  • Why should I become a certified medical interpreter?
  • Is a 40-hour medical interpreter training really necessary?

We're here to answer with a resounding YES.

Here's why:

Read More

Annie Pagano
Annie Pagano

9 Items To Include In Your Hospitals Language Access Pack (Infographic)

Healthcare, Infographics

If you're reading this, you must be preparing to implement a language access policy at your hospital or health system.

Read More

Annie Pagano
Annie Pagano

FAQ: Language Access Services For Hospitals and Health Systems

Healthcare

We at iTi have been serving hospital and health systems across the Northeast and the nation for over 30 years. From family practices to eye doctors to mental health hospitals to multi-state healthcare systems, we've seen, done, and heard it all!

So:

We decided to make a list of the most frequently asked questions we hear from receptionists, nurses, doctors, patient relations departments, and hospital executives.

Read More

Annie Pagano
Annie Pagano

Sustainable & Scalable Language Access Programs For Hospitals and Health Systems

Healthcare

It’s well-known that hospitals and healthcare systems must provide interpreting and translation services to patients free of charge to stay in compliance with the federal government, not to mention it's just the right thing to do.

Picture this:

You're vacationing with your family in a foreign country. You assume many people speak English but truth is, it's a little tough to get by.

One afternoon your child falls and injures themselves - they need medical attention. Wouldn't you want to be able to effectively communicate with the doctors? How much panic would you feel not being able to communicate? 

Read More

Annie Pagano
Annie Pagano

Importance Of Professional Medical Interpreters In A Healthcare Setting

Healthcare, Popular

This post was originally published on July 23, 2015 and has been updated for freshness and clarity.

Professional medical interpreters are a necessity for working with and overcoming linguistic barriers in patient relations. Unfortunately, since most healthcare organizations provide either services that are inadequate, or no interpreter services at all, patients who are limited English-proficient (LEP) often do not receive quality health care.

Read More

Brandon Choquette
Brandon Choquette

A Guide To Working With A Medical Interpreter

Healthcare

With the inception of the Affordable Care Act (ACA) in 2014 and the constant pressure on healthcare providers to improve quality while decreasing costs, it is now more important than ever to provide equal care to all patients no matter their race, religion, or national origin. Language access is a hot topic in the healthcare industry, since it is has been proven that the use of professional interpreters for Limited English Proficient (LEP) individuals lowers hospital readmission rates. Lower readmission rates, along with higher quality services for LEP patients, increase HCHAPS

Read More

Annie Pagano
Annie Pagano

Language Services Options for Healthcare Providers

Healthcare

The number of non-English speakers in the United States is continuing to rise. According to the 2011 Census, over 60 million US residents speak a language other than English at home, and have limited or no proficiency in English. Couple this fact with increased pressure from the Federal Government on healthcare providers to provide equal care to limited English speakers, and it’s obvious that language barriers are a major issue affecting hospitals across the nation.

Read More

Annie Pagano
Annie Pagano