The majority of medical errors occur due to communication issues. On the bright side, since communication can be learned and exercised, this means that medical errors can be reduced and patient satisfaction can be improved through training and practicing good communication. Read on to…
If you’re reading this, you must be preparing to implement a language access policy at your hospital or health system. Whether you are creating a brand new language access program or are re-hauling your current one, we have a suggestion that we have personally…
It’s well-known that hospitals and healthcare systems must provide interpreting and translation services to patients free of charge to stay in compliance with the federal government, not to mention it’s just the right thing to do. Picture this: You’re vacationing with your family in…
This post was originally published on July 23, 2015 and has been updated for freshness and clarity. Professional medical interpreters are a necessity for working with and overcoming linguistic barriers in patient relations. Unfortunately, since most healthcare organizations provide either services that are inadequate, or…
It’s well-known that hospitals and healthcare systems must provide interpreting and translation services to patients free of charge to stay in compliance with the federal government, not to mention it’s just the right thing to do. Picture this: You’re vacationing with your family in…
aThe number of non-English speakers in the United States is continuing to rise. According to the 2011 Census, over 60 million US residents speak a languagea other than English at home, and have limited or no proficiency in English. Couple this fact with increased…
The passage of the Affordable Care Act on March 23, 2010 might make it seem like great strides are being made to offer consistent, equal and affordable health care access to everyone across the U.S. It is pretty clear that the U.S. healthcare industry…